Shipping policy

SHIPPING POLICY

1. WHERE WE SHIP

We currently ship across India only. We do not ship internationally at this time.

2. SHIPPING CHARGES

Shipping is free on every order. The delivery cost is already included in the price of your pack, and no shipping charge is added at checkout.

3. PAYMENT

You can pay online at checkout by UPI, card, netbanking or wallet, or choose Cash on Delivery and pay when your order arrives.

4. DISPATCH TIME

Your order goes to print once it is confirmed. Orders are printed, packed and dispatched in-house.

Orders are usually dispatched the next working day. Orders placed on a Sunday or a public holiday are processed on the next working day.

5. DELIVERY TIME

Most orders arrive 4-5 working days after you order, depending on your location. Deliveries to metro cities generally arrive sooner than those to smaller towns and remote areas.

These are estimates, not guarantees. Delivery can take longer during festival periods, and because of weather, strikes, or other events outside our control or our courier partners' control.

6. COURIER PARTNERS AND TRACKING

Orders are shipped through our courier partners. You will receive tracking details by email once your order is dispatched, so you can follow it to your door.

7. DELIVERY ADDRESS

Please check your delivery address and phone number carefully before placing your order. We ship to the address given at checkout and cannot change it once an order has been dispatched.

If a parcel is returned to us because the address was wrong or incomplete, because nobody was available to receive it after repeated attempts, or because delivery was refused, we will contact you. We can reship the order once you confirm a correct address, and a reshipping charge may apply.

8. IF YOUR ORDER HAS NOT ARRIVED

If your tracking has not updated for several days, or your order has not arrived within the estimated window, write to us at services@navyaindia.com with your order number and we will trace it with the courier.

If your pack arrives damaged, please see our Refund and Cancellation Policy, which asks you to report it within 7 days of delivery with photographs.

Last updated: 17/10/2026